Function Administration

Facility Life Anncron Hospital

Position Admission Clerk

Introduction

A vacancy exists for an Admission Clerk at Life Anncron Hospital reporting to the Admission Supervisor, Gladys Seleke. The successful candidate will contribute towards the optimal functioning of patient services by enabling smooth running and support in delivering quality patient care.Critical Outputs

  • Greeting, welcoming, directing and announcing patients appropriately and professionally.
  • Be willing to listen, help and take action of all customer complaints
  • Performing general administration duties involved in the admission of patients.
  • Manage the accuracy of the admission process and the prevention of potential risk factors.
  • Assist patients with completion of admission information forms.
  • Capture patient details and procedures accurately.
  • Scanning documents into the system, i.e. referral letters, medical aid cards etc.
  • Booking patients for special procedures and supply pre-examination requirements to patients and units where necessary.
  • Confirm authorisation for certain procedures.
  • Answering the telephone and resolve queries, or direct to relevant parties.
  • Manage payments made at reception and billing of patient accounts, where applicable.
  • Being aware of the patients’ status in the waiting area, i.e. examination completed and waiting for results etc.
  • Ensure principles of infection prevention and all standard precautions are adhered to; ensure safe and clean hygienic environment
  • Foster a harmonious relationship between the reception staff, patients and hospital staff.
  • Operating the switchboard in a relief capacity.

Requirements

  • Grade 12
  • Receptionist and General administrative experience
  • Knowledge of hospital procedures and medical terminology will be an advantage
  • Knowledge and application of patient administration systems, policies and procedures
  • Computer literacy and proficiency in Microsoft Office (excel, word) is essential.
  • Life Healthcare has a mandatory COVID-19 vaccination policy in place which requires all employees to be COVID-19 vaccinated

Competencies

  • Problem-solving, analysis and judgement
  • Attention to detail
  • Resilience
  • Engaging diversity
  • Verbal & written communication skills
  • Influencing skills
  • Building relationships
  • Customer responsiveness
  • Organisational awareness
  • Excellence orientation
  • Ethical behaviour
  • Action orientation

Email: Gladys.Seleke@lifehealthcare.co.za

Closing date Thursday, April 14, 2022

Please specify the position you are applying for when submitting your CV.

Internal applicants – Before making an application, you are requested to discuss your application with your line manager. External candidates will also be considered.

Life Healthcare is an Equal Opportunity Employer. 

Life Healthcare has a mandatory COVID-19 vaccination policy in place which requires all employees to be COVID-19 vaccinated

Thank you for your interest in this opportunity. Kindly note that only shortlisted candidates will be contacted.  Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.

External employment application form

Categories: ADMIN

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