Queue Marshalls (6 months Fixed-Term Contract),

Salary: R 8 000 Per month,

Location: Johannesburg, Pretoria,  Western Cape, Nelspruit, Durban, Polokwane

Closing Date: 25 August 2022

Requirements: Grade 12 Certificate and Computer certificate coupled with 6 months experience in customer service environment● Recognition of Prior Learning (RPL) and applicable knowledge and experience on the Job may be considered during the selection process. Essential criteria: Ideal candidate should have customer relation skills ● Interpersonal and organizational skills ● Communication skills, both verbal and in writing are essential ● Office administration skills

● willing to work overtime ● People orientated● Computer Literacy. Key Performance Areas: Assist Clients by claiming their profiles online●Assist Clients to navigate the new online registration portal● Assist clients to make online payments on the individual`s portal whilst they are in the queue●Control and maintain order in waiting areas● Performs screening process to understand what Clients in the waiting areas are requesting● Direct clients to appropriate areas

● Welcome Clients and visitors● Be able to give advises to waiting Clients ● Keep Stats on a daily basis on the type of assistance provided● Might be requested to assist with other registration duties as may be required by the branch●Oversee/mend helpdesk and handle relevant queries and complaints● Performing of any other duties as delegated by Supervisor


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